Examine This Report on Telus billing support

You gain by owning the paperwork and copies of just about anything despatched. I had everything when speaking to a rep in man or woman. He advised me that the offers and solutions were not A part of any promo, and explained how Telus was having flooded with a lot of these troubles.

You may only modify it. I waited for an hour or so around the phone to speak to a human. He was valuable, but had to redirect me to a different person. I used to be then on hold for one more hour. They presented me a much better offer, but it surely was not what was presented on the net. Those deals are For brand spanking new customers. Like a faithful customer I would have to pay back $78 in comparison to $sixty to get a new customer, to the service I wanted.

If our reply solved your situation, remember to click on Accept as Solution to help Many others during the Local community.

I needed to Get in touch with CS these days with Chat along with the Division I need to talk to is only available by phone. The CS on Chat organized a connect with again at an agreed upon time slot. When that department termed me afterwards I bought all the things sorted out.

I might also like to be aware of why this was eradicated? Would seem Silly that we now really need to phone tech support to perform something which we didn't need the for Beforehand 

  I would need to employ the service of an electrician and purchase it myself, to take the cable down from the house and remove it. I suppose the neighbor would have to try this at the same time. The mobile phone cable legally belongs to Telus up until it connects to your house. I feel I will send them a Monthly bill.

I'm in search of the cell phone number to simply call to talk to your representative and wondering when they are available in the weekend. I need to make payment arrangements and tried to on chat, even so they informed me I should connect with. 

I just got a similar connect with. She mentioned her identify was Jennifer Smith (she experienced a thick accent. correct!) and had our telus acct quantity.  She explained she'd upgrade the koodo cell acct along with the telus household service account for a loyalty reward. She questioned for a $20 1 time setup price.

The TELUS crew acknowledges that our work spans lots of Territories and Treaty spots and we have been grateful for the normal Information Keepers and Elders that are with us today, whoever has long gone prior to us plus the youth that encourage us.

I devote about $4500 a yr with Telus. In January I acquired an outside digital camera for $7/month but regretted it and desired to return it. It had been new inside the box - only plugged in to test it. After a couple of hours waiting on the telephone I discovered that there is a $340 fee to terminate. That could be a whole lot for the $50 camera. I pleaded Using the agent to waive the fee since I'm a loyal customer for so long. He reported a supervisor will phone to discuss. No person identified as back again.  Per month later on I tried all over again. Eventually, in April, soon after 8 several hours within the phone relating to this situation as much as that time, I gave my ultimatum… waive the large cancellation fee or I cancel all of the services with Telus and go some place else. No. So, I cancelled almost everything. A shame, due to the fact I have never had a person situation Using the TV, internet, or mobile phones and liked Telus… for over fourteen many years. Although the $7 charge persisted. Sigh. Additional hours about the cellular phone. Why is this the sole way to speak? It's so irritating plus a colossal squander of your time.

Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été Telus billing support activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.

I guess I am just previous, but I don't forget a time when you can get in touch with a company, talk with a human without the need of sitting down on hold for hours, and actually get customer service. Thanks Telus for an exquisite customer expertise.

I want a contact from somebody that has some decision building ability on how I'm able to close my accounts and become performed with Telus.  

Automobile-counsel aids you rapidly slender down your search results by suggesting probable matches when you style.

The TELUS crew acknowledges that our operate spans quite a few Territories and Treaty parts and we've been grateful for the normal Awareness Keepers and Elders who are with us nowadays, those who have long gone in advance of us as well as youth that encourage us.